- Service
- User Guide
- Fee Information
- Document submission guide
- Frequently Asked Questions
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Customer Support
[email protected]
The higher the level of authentication, the higher the deposit and withdrawal limit.
1Register your e-mail on the registration screen.
2Sign in with your registered email to verify DMW Exchange's verification email.
3Verification is complete. It's easy ~~ ^^
1After logging in, go to the Authentication Center on My Page.
2Click the Authenticate button to confirm your identity.
3Proceed to verify your identity.
4I confirm the completion of the identity verification.
5KRW deposit and withdrawal is possible by account authentication.
1After logging in, go to the Authentication Center on My Page.
2Click the Authenticate button in the account authorization.
3Enter the account information to be used for withdrawals. Log in to the registered bank account and confirm the 3 digits entered from DMW Exchange.
4Enter the 3-digit authentication number on the authentication screen.
5I confirm the completion of the identity verification. You are now at level 3 with KRW deposit and withdrawal. Congratulations.
1To authenticate your ID, scan your passport or national ID card and take a picture of your identity.
Registration Notice
① Identification photo: A photo taken with 'DMW Exchange' and a note with today's date, along with your ID card
② Include identification
③ The resident registration number of the identification card must be blank
④ Handwritten notes including 'DMW Exchange' and today's date
⑤ Include your face
2Please send it to [email protected]. Please contact us at +65-6692-8080 for fast processing.
3Instructions for scanning your ID card.
① All information on the ID card should be clear
② Resident registration card
4Approval is rejected.
① If a part of the scanned ID card is missing
② When you corrected your ID card with Photoshop
③ When the validity period has expired
Authenticate as OTP when logging in and withdrawing as an additional authentication method.
When OTP registration is done, OTP authentication is used instead of mobile phone number authentication when depositing and withdrawing money.
OTP is supported on iPhone OS and Android smartphone devices.
1. Install Google Authenticator on Play Store (Android) or App Store (iPhone)
Once you've installed the Google Authenticator Certified app, sign up for Step 2
Android
Iphone
2. Recognize the QR code using the OTP certified app.
In your Google Authenticator certified app, scan using 'Account settings'> 'Scan for barcodes.'
Barcode scan
Secret key
42VFUKFQ2AVHTPDQWhen you scan the QR code, you will get 6 digits of identification number
How to deposit password
Please note when depositing. Please check below!
- Deposit your bit coin from your outer wallet into your DMW Exchange BTC coin purse.
- the deposit will show after 1 confirmation. This usually takes about 10 to 30 minutes.
- Be sure to check and send your bit coin deposit address. ※ DMW Exchange is not responsible for any loss caused by mistranslation of the address.
Copy the address
Password Money withdrawal method
This is a note on withdrawal. Please check below!
- DMW Exchange withdraws the beat coin from your e-wallet to your external e-wallet
- All withdrawals are processed after human administrator confirmation.
- Coins that are currently waiting for a transaction or coins that have not completed a contract can not be withdrawn.
- BTC withdrawals between electronic wallets within the DMW Exchange Exchange are exempt from the withdrawal fee.
- All BTC withdrawals will be issued within 24 hours after the administrator's approval.
- You are responsible for the wrong withdrawal address
Go to Security Center
Bit coin withdrawal request
Password Money withdrawal procedure.
① Check the password balance that you have.
② Enter the destination address.
③ Make sure that the address value is valid through 'Check for withdrawal address'.
④ Enter the withdrawal application amount.
⑤ Check the fee for computer network fee deducted automatically.
⑥ Confirm the withdrawal amount of the password containing the network fee.
⑦ Enter security password or OTP number.
⑧ Click the 'Request withdrawal' button.
⑨ Confirm the withdrawal from the money balance.
Transactions with encryption
1Select the password you want to trade.
2Proceed with the sale of the selected password.
How to trade passwords.
① Select Buy / Sell.
② Enter 'order quantity' and 'price'.
③ It is the part where the details that have not been concluded are shown.
④ It is the part where the completed details are shown.
How to identify your assets
1Access Asset Management.
How to identify your assets.
① Account management confirms the contents of your account.
② Click the button to go to the wallet.
③ Indicates current balance.
④ 'Rate of Return' indicates the current rate of return on sales.